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Common problem
1.What after-sales service is available after purchasing this product?
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A: We provide comprehensive after-sales service support to ensure that any problems you encounter during use can be solved in a timely manner. Before use, we will provide you with detailed installation instructions. If damage occurs during use, the included repair kit can help you easily deal with it, ensuring that you continue to enjoy your happy time.
2.Can I customize the color and logo of the inflatable four-in-a-row?
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A: Of course! We offer a variety of color options that can be customized to suit your party theme. In addition, you can also choose to print your logo, with a maximum size of 1.5㎡, to meet your personalized needs.
3.What occasions is this game suitable for?
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A: The inflatable four-in-a-row interactive game is very suitable for many occasions such as family gatherings, school activities, commercial promotions, and outdoor parties. It not only adds to the atmosphere of the event, but also attracts participants of all ages and brings a unique entertainment experience.
4.Are the materials used in the inflatable four-in-a-row interactive game safe?
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A: Our inflatable four-in-a-row interactive game is made of high-quality 0.55mm PVC plastic and complies with international CE and EN14960:2019 standards to ensure safety and durability during use. You can rest assured that children and adults can participate and enjoy the fun.
5.What are the customization options for the product?
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A: WINSUN Extreme Fairway Inflatable Hitting Game provides multiple customization options, including color selection (such as red, blue, yellow, etc.), as well as specific theme designs (such as birthday parties, corporate events, etc.). Users can design the game to be more in line with the theme according to the needs of the event, increase its appeal and fun, and bring a unique experience to participants.
6.What occasions are suitable for the WINSUN Extreme Fairway Inflatable Hitting Game?
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A: WINSUN Extreme Fairway Inflatable Hitting Game is perfect for various occasions, including birthday parties, school carnivals, corporate events and family gatherings. This product not only has attractive colors and designs, but also is suitable for a wide range of people, both children and adults can enjoy the fun of the game and create unforgettable memories.
7.How is the safety of this product guaranteed?
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A: Our inflatable playground uses 0.55mm PVC vinyl material, which has excellent durability and safety. At the same time, the product has passed ISO9001:2015, UL, CE and ROHS and other authoritative certifications to ensure reliable quality and can safely carry up to 20 people, ensuring the safety of users in activities.
Terms and Conditions
1. Product Quality Guarantee: We assure that our products meet CE standards, utilize eco-friendly materials, and guarantee quality to ensure customer satisfaction.
2. User Privacy Assurance: We strictly safeguard user privacy and will not sell or share customer information with third parties.
3. After-Sales Support Commitment: We offer a full range of after-sales services, including repair kits and technical assistance, to ensure customers receive prompt help.
Zhengzhou Winsun Amusement Equipment Co.,Ltd.
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Technical Support
1. Provide professional product development and design consulting services to ensure customized inflatable amusement equipment is developed according to customer needs.
2. Provide detailed product information, specifications and recommendations during the pre-sales phase and answer customers’ technical questions.
3. The installation service is carried out by a professional team to ensure that the equipment installation meets safety standards and customer requirements.
4. During the equipment commissioning phase, provide guidance to ensure that the equipment operates normally and meets usage requirements.
5. Provide comprehensive training services to ensure customers can safely operate and maintain equipment.
6. Provide after-sales support, including equipment maintenance, repair materials and timely response to customer inquiries.
7. Provide regular product upgrade recommendations to ensure optimal performance of customer equipment.
After-sales service
1. We provide comprehensive after-sales support to ensure that customers can get timely help and solutions during the use of our products.
2. The product comes with a free repair kit, including repair materials, glue and repair bags, so that customers can do simple self-repair when needed.
3. All inflatable equipment is made of high-quality environmentally friendly materials that meet CE standards to ensure the safety and durability of the product.
4. Our customer service team will provide professional consultation and guidance based on feedback and needs to ensure customer satisfaction.
5. For product quality issues, we promise to replace or repair within a reasonable period of time to protect the rights and interests of customers.
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Maintenance service
1. We supply customers with free repair materials, adhesive, and repair bags to facilitate convenient maintenance of inflatable equipment during use.
2. Our thorough quality control procedures ensure that each product is safe and intact during delivery, minimizing the need for further repairs.
3. Customers are equipped to perform self-repairs in case of damage, which lowers replacement costs and extends the lifespan of the equipment.
4. Our maintenance service is dedicated to responding swiftly to customer needs while ensuring the continuous operation and safety of amusement equipment.
5. We provide detailed maintenance guides to assist customers in acquiring basic repair skills and enhancing the durability of the equipment.
6. Online and phone support services are available to address maintenance inquiries and provide technical assistance to customers at any time.
Contact information
Common problem
Terms and Conditions
Technical Support
After-sales service
Maintenance service